This document outlines the Terms of Service for KepFai. The first two sections cover the consumer plans — Lifetime's batched allocation policy (launch batch of 5,000 slots; additional batches at TecTony's discretion) and acceptable use (personal use only; commercial use requires the business plan). The remaining sections cover the business / white-label deployment terms — how the service is delivered, customer responsibilities, where data lives, and how the service is wound down.
The binding agreement is the per-customer contract signed between TecTony Co., Ltd. and the customer before go-live. Where this document conflicts with that contract, the contract controls.
Lifetime allocation — launch batch of 5,000 slots worldwide
Lifetime is allocated in batches. The launch batch allocates 5,000 slots worldwide. Subscribers in the launch batch receive Lifetime status for the life of the service. When the launch batch sells out the tier pauses. TecTony may release additional Lifetime batches in the future, at its discretion, based on user demand and platform capacity — later batches may have different rates than the launch batch. Subscribers from earlier batches retain their Lifetime status and all rights, regardless of whether further batches are released.
Scope of consumer plans — personal use only
Consumer plans (Starter, Essential, Power, Lifetime) are for personal use only — for example, family groups, friend groups, hobby groups, or non-profit community groups. Commercial use, reselling, renting out, and providing the service to third parties are not permitted. Consumer plans run on the LINE Official Account that KepFai owns and store files in Cloudflare R2 that KepFai operates, which means the consumer-plan subscriber is not the direct data controller under PDPA. Business use of KepFai — archiving customer files, transaction slips, contracts, or any data your company is the controller of under PDPA — requires the business plan (B2B / white-label), where TecTony deploys KepFai specifically for your company, on your company's own LINE OA, with files written to your company's own storage backend (Google Drive, OneDrive, or NAS) — so your company is the genuine data controller under PDPA.
Service provision and delivery model
KepFai is an automatic LINE-chat archiving service for Thai businesses, built and operated by TecTony Co., Ltd. Each customer receives a dedicated deployment on the customer's own Cloudflare account and their own domain — KepFai is not a multi-tenant SaaS. The service includes connection of the customer's LINE Official Account, integration with the customer's storage (Google Drive, OneDrive, or NAS), and initial configuration.
Licence and usage rights
TecTony grants the customer a non-exclusive, non-transferable licence to use the KepFai software for the customer's internal business purposes, for the term specified in the contract. All copyright, intellectual property, and other rights in the software remain with TecTony. The customer may not copy, reverse-engineer, modify, or resell the software.
Customer responsibilities
The customer is the owner of the LINE Official Account, the storage account, and all data archived through KepFai. The customer is responsible for obtaining LINE OA approval, notifying chat members about the archiving in accordance with Thailand's PDPA, and establishing a lawful basis for the processing. The customer must also safeguard admin/owner credentials, including passwords and the mandatory TOTP 2FA enforced on every account.
Data storage and location
Files and content archived through KepFai are written only to the customer's own storage (Google Drive, OneDrive, or NAS via Cloudflare Tunnel). TecTony does not retain files on our servers and does not access customer files except on the customer's request for technical troubleshooting. Operational metadata (chat records, upload logs, audit logs) live in a Cloudflare D1 database under the customer's own Cloudflare account.
Fees and payment
Fees, pricing, and payment terms follow the per-customer quote and contract — KepFai is not a self-serve SaaS and there is no list price. NAS support via Cloudflare Tunnel carries contract-tiered pricing reflecting the additional integration work. Changes to scope or add-ons require written agreement.
Termination and data return
On termination, TecTony will decommission the customer's Worker and disconnect from LINE and the storage backend per the procedure set out in the contract. Data residing in the customer's storage, the customer's D1 database, and the customer's Cloudflare account remains under the customer's control. The customer can download, retain, or delete that data at their discretion.
Limitation of liability
TecTony provides KepFai with reasonable professional care but does not warrant that the service will be defect-free or available without interruption. Liability is capped as set out in the contract and excludes indirect damages, loss of expected profit, and force majeure. The customer acknowledges that KepFai is a tool that supports PDPA compliance — not a legal certification.
Governing law and dispute resolution
The Terms and the binding contract are governed by the law of the Kingdom of Thailand. Disputes are addressed first through good-faith negotiation; failing resolution, the courts of Bangkok have jurisdiction. Where the Thai- and English-language versions diverge, the Thai version controls.
Questions
For questions about these Terms or a copy of the full contract to review before signing, please contact the TecTony team. — hello@kepfai.com · LINE @TecTony